Giving constructive feedback is a critical part of building a healthy work culture that prioritizes employee growth and development. A healthy back-and-forth is essential for defining and clarifying expectations, establishing trust and compassion between employees and their managers, and helping your team to learn and grow from mistakes. Feedback can also help your employees build confidence in their role and on their team.
Be empathetic when giving feedback. Establish a culture where your employees understand that mistakes are expected and opportunities for learning and growth, not personal failures.
Specificity and clarity are essential parts of helpful feedback. Helpful feedback shows your team how and where they can improve with examples and goals.
Being able to reference shared experiences and examples like “Thanks to your work on the presentation we closed the deal” or “Because of your delay in following up, the team was unable to move forward due to missing information.” Showing the outcomes of a specific behavior is a clear way to create goals for improvement.
Make sure to use "I feel" statements when giving feedback. Contextualize the feedback with your experiences and be ready to listen to your team members and understand their perspectives as well.
Don't give feedback and leave without making sure to create a plan of action with your team member. Make plans to follow up regularly and check-in to make sure they have the support necessary to adopt positive change.